Shipping Policy
Last updated: February 2026
Cannabis Products
We do not ship cannabis products. Under California law, cannabis can only be purchased in person at licensed dispensaries. Visit our Find Us page to locate a dispensary carrying Alive & Well near you.
Apparel and Accessories
Non-cannabis merchandise — including apparel, accessories, and vape batteries — ships to all 50 US states.
- Processing Time: Orders are processed within 1-3 business days.
- Standard Shipping: 5-7 business days via USPS or UPS.
- Shipping Costs: Calculated at checkout based on weight and destination.
- Tracking: A tracking number will be emailed once your order ships.
Order Issues
If your order arrives damaged, is missing items, or doesn't arrive within the expected timeframe, contact us at [email protected] with your order number and we'll make it right.
Contact
Questions about shipping? Reach us at [email protected] or visit our contact page.